An IT company in Johannesburg, on site in two hours.

An IT company in Johannesburg since 1998

Systeque (Pty) Ltd is an independent IT company based in Johannesburg, trading since 1998 — 28 years of running infrastructure for South African businesses. We work from Block 4, Fountain Grove, 5 2nd Rd, Hyde Park, Sandton, 2196, and you can reach the office on 011 656 5485.

We are not a reseller with a support desk attached, and we are not part of a group that routes your ticket to another province. The engineers who scope your environment are the engineers who run it. That matters most at the two moments it is hardest to fake: when something breaks, and when someone asks a question nobody has prepared an answer for.

Most of our client relationships are measured in years rather than contract terms. Several are past the decade mark, and one is past twelve years — those references are on our clients page, quoted from signed letters rather than paraphrased.

What we do for Johannesburg businesses

Systeque covers the whole stack a South African business actually runs on, rather than one layer of it:

• ✓ Managed IT — proactive monitoring, patching and support across servers, workstations, Microsoft 365, Linux and networks
• ✓ Microsoft 365 and cloud — migration, licensing, security baselines and backup
• ✓ Linux and server infrastructure — engineer-led Linux and Windows server management, virtualisation and open-source platforms, with senior expertise including RHCE
• ✓ Firewalls and network security — gateway security, unified threat management and segmentation
• ✓ Penetration testing — internal and external testing against your live environment, reported so your board can read it
• ✓ Data-centre hosting and colocation — managed hosting in partner Tier 4 facilities, monitored by the same team that runs your network
• ✓ Backup and continuity — backup monitoring with verified restore points, and disaster-recovery review

Areas we cover

Our office is in Hyde Park, which puts most of the northern Johannesburg business corridor inside a short drive. We work on site regularly across Sandton and the Sandton CBD, Hyde Park, Rosebank, Bryanston, Rivonia, Woodmead, Midrand and Randburg, and we support clients throughout Gauteng.

Beyond Gauteng, the model shifts: remote support and monitoring cover the rest of South Africa, with on-site work arranged by agreement rather than by standing commitment. We would rather tell you that plainly than promise a two-hour drive we cannot make.

Response model

Priority issues are typically responded to in under four hours remotely, and where an issue needs hands on hardware we are on site within two hours anywhere inside a 30 km radius of Sandton. Service level agreements are agreed up front, and we monitor our own response and resolution times against them rather than asking you to take our word for it.

Office hours are 08:00–17:00 SAST, Monday to Friday, with after-hours arrangements available under SLA. The first person you speak to is an engineer who can fix the problem, not a call handler taking a message.

That is a service commitment with a number in it, which is deliberate. Capacity claims — headcount, badge counts, partner tiers — tell you how big a provider is. They do not tell you when somebody will arrive.

Independent, and built on infrastructure

Most Johannesburg IT companies lead with Microsoft 365 and cloud, because that is where the volume is. Systeque does that work too, and does it properly. The difference is what sits underneath it.

Senior Linux capability is rare among South African MSPs. We hold Red Hat Partner status and our engineers work at RHCE level, which means the Linux servers, firewalls, VPNs and open-source platforms in your estate are handled by people who specialise in them rather than escalated to a third party. The same team does offensive security testing in house, so a finding from a penetration test goes to the engineers who can remediate it.

Being independent matters here as well. We are not steered by a group procurement target, so the recommendation you get is the one that fits your environment.