Proactive, outsourced IT services with no hidden costs and a solid business case
At Systeque We Build I.T Services Around The Goals Of Your Organisation.
Total support will take away the distraction IT can cause your organisation. We deliver you complete outsourced IT support allowing you the time to do what you do best.
We’ll take full responsibility for your technology by monitoring and maintaining it 24/7, keeping it stable and secure, resolving your user’s IT issues, working with all 3rd parties and developing a long term IT strategy for your organisation.
Our Managed IT services is a proactive IT service with no hidden costs. We provide you with ad-hoc support or contract based support backed by our premium Service Level Agreement (SLA). Our objective is to keep your IT running smoothly, reduce risk to your business and ensure your technology plan is aligned with your organisations goals.
Comprehensive IT audit carried out by our team that provides:
A list of key risk areas which have the potential to cause system wide downtime.
General security review – including endpoint security, anti-malware, perimeter firewall protection, scan of external ports, passwords, admin rights, and availability of information security policies.
A review of disaster recovery & business continuity plan.
Hardware and inventory review.
A review of system performance – including a review of the system as a whole, to identify areas which may be limiting performance.
Security updates & patch audit.
We don’t sit around waiting for IT problems to occur. We proactively monitor and manage your IT environment to ensure potential issues are detected before they negatively impact your organization.
You can’t afford to wait around for critical or important IT issues to be resolved. We don’t use call handlers! We provide rapid response to IT problems from experienced IT technicians.
Proactive management of all your security solutions including but not limited to; Patch management, endpoint security updates, 3rd party software updates, gateway security and unified threat management devices.
Regular detailed reporting that provides valuable insight in to the state of your IT environment and assets.
Guaranteed service level agreement support. We constantly monitor our response and resolution times to ensure we are exceeding our contractual obligations.
Stay at the forefront with technology to retain your competitive edge. We’ll design an IT & technology road-map to ensure you have a solid IT plan now and ahead in the future.
